Website Returns Policy

This document will allow your business to inform customers of your returns and refund processes. As per Australian Consumer Law, your customers have a right to choose either a refund or exchange if the product has a major problem with it. This document allows you to outline the specifics of your policy.

This document allows you to consider:

  • How you would like your customers to refund or return their products when they are not satisfied.
  • What reasons you allow for a return or exchange.
  • How your business will comply with Australian Consumer law.

Website return policy here should be considered general in nature, and in no way interpreted as legal advice. You must always obtain your own independent legal, accounting and financial advice about your particular situation. The summary on this page is for information purposes only.

The price for this document is $19. 

To start creating your Website Return Policy, just answer the questions below.

Please note that the information on this website and the downloading of any online solution does not constitute legal advice. When you purchase an online solution, this does not establish a lawyer-client relationship. Documents, while highly detailed, are templated and final documents created based on your responses. To get specialised assistance and establish a lawyer-client relationship, please contact us direct.